1. Information We Collect

We may collect the following types of information:

  • Personal Information - such as name, email, phone number, address, and billing details when you create an account, request a quote, or book a service.
  • Logistics & Shipment Details - pickup/delivery addresses, package details, tracking information, and proof of delivery.
  • Website Usage Data - IP address, browser type, device information, and cookies for analytics and security.
  • Payment Information - processed securely through trusted third-party providers (we do not store card details).

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and deliver logistics and shipping services.
  • Process payments and generate invoices.
  • Communicate updates regarding shipments, inquiries, and customer support.
  • Improve our website, services, and user experience.
  • Ensure compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share data with:

  • Service Partners & Carriers - for completing your shipments and deliveries.
  • Payment Gateways - to process transactions securely.
  • Legal & Regulatory Authorities - if required by law, court order, or government request.
  • Technology Providers - who assist in website hosting, analytics, and IT support (with strict confidentiality agreements).

4. Data Security

We use industry-standard security measures to protect your information, including encryption, firewalls, and restricted access. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance browsing, track website performance, and personalize user experience. You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your personal information (subject to legal obligations).
  • Opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Tru Logistics

📞 +91 99888 86980

📧 jaspreet@trulogistics.in